You signed an offer letter, told everyone you' re starting... but now you've changed your mind. Learn how to navigate your exit tactfully.
Whether you just signed your offer letter or you're a few weeks into a new job, things can happen to change your mind and make you want to leave. Maybe you just got an offer from a company you like more, perhaps you didn't negotiate salary, or maybe the new job is not a fit — regardless of the reason, it's important how you navigate this situation. Don't burn bridges that can be useful later on.
Pull up your contract and look through it carefully: make sure you understand fully what you've signed and agreed to. If you have taken a bonus, benefits or other cash or material gifts from your new employer — you might be liable to return those. If an employer is helping you with immigration, your case will likely be void if you decide to not take the job.
If you signed an employment contract, then you likely also agreed to some noncompete clauses. In most states, they are hard or impossible to impose but if you are a high value hire trying to get out of a contract you just signed to go to a competitor, an employer might take legal action just to spook you or the competitor and avoid future poaching.
In short — fast. Make sure you reach out to your recruiter or HR as soon as possible once you've decided and share only information that they need from you. Be especially careful not to rub it in their face that you're leaving for a competitor.
If you know anyone who will be great for the job, you will score major bonus points by recommending them.
This is a conversation that you will ideally have in person or over the phone and then follow up with an email. It is deeply disrespectful to only do it in writing and cut the cord; it will cause unresolved negative feelings on the other side.
Do not mention you took another offer or want to go to another company, even when asked directly. Just say " I'll continue looking for a better fit. Would love to grab coffee once I land somewhere".
Also, be prepared to receive a counter-offer to reconsider and make sure you know what your bottom line is. If your main motivation is money, then you might consider negotiating instead of declining the offer.
After the call, we recommend sending a plain email confirming your intentions (this is mostly for your records) and a thank you card to the recruiter and/ or hiring manager.
Here's a very rough template you can use for your email:
(Recruiter/ HR Rep name),
Following up on our call - I have decided to rescind my acceptance of your offer for (position name).
I am very grateful to you, and the team, for spending time and effort on my application and helping me learn more about your (company name).Meeting you all has been incredible and I hope to stay in touch.
Please let me know if you need anything else on my end to close out my application.
My very best,
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